⚡ In October 2020, we updated our licensing model to do away with paid major updates. Previous licenses (
id********license codes) are now referred to as legacy licenses, and are subject to the Legacy Licensing Policy.
iMazing can be used in trial mode without a license. The trial mode has no time limitation, but distinguishes between Free and Premium features. Premium features require a license. Free features are available without limitation for personal use only. The Configurator feature set requires an iMazing Configurator license.
Activation refers to the process of entering a license code in iMazing. Once the license code has been validated, the app is no longer in trial mode, it is activated. The app can be deactivated at will via the License menu.
By Apple Mobile Devices, we refer to all iOS and iPadOS devices or device backups, and to iPod classic devices.
All updates are available free of charge, including major updates.
⚡ Legacy licenses are subject to the Legacy Licensing Policy, which specifies paid major updates.
After activating iMazing with a Device Lifetime license, all Premium features become available for use with every Apple Mobile Device linked to the license. Free features may still be used with Apple Mobile Devices which are not linked to the license. Once a device is linked to the Device Lifetime license, it is referred to as a licensed device.
Subscription plans are priced per seat. A seat is generally understood as one activated instance of iMazing on a macOS or Windows computer. Subscription plans include all iMazing updates, minor and major.
The following subscription plans are available:
These 3 plans grant use of all premium features with an unlimited number of Apple Mobile Devices. Only the Configurator plan includes use of iMazing's Configurator feature set.
Refunds are granted on a discretionary basis if the software repeatedly fails to operate or cannot be installed, providing that every reasonable means to correct the issue has been applied. In such cases, the licensee is required to open a support ticket in order to notify the DigiDNA support team of the issue, and to provide all necessary details as to ensure that all possible means of solving the issue have been exhausted. Refund requests will only be granted in the 30 days following the purchase.
In the event of major changes in Apple software or hardware, DigiDNA cannot guarantee that its products will remain functional, and will not be liable for damages of any kind resulting from partial or total loss of compatibility.
DigiDNA is under no obligation to provide compatibility updates for iOS, iPadOS or macOS beta releases, and cannot be expected to provide technical support to users who install beta software. Nevertheless, iMazing is generally updated very quickly for compatibility with major iOS and iPadOS betas, and our tech support team welcomes reports from beta users.